Overview
Before peoplecan log-in and solve tasks or do self-service, they must be assigned a contact and have login activated. You can quickly create a login for any of your contacts.
Creating a Login for a Contact
In the following steps, we will create a login for an existing contact.
NOTE: You must have the administrative rights to create a login for a contact. To check the role of your signed-in account, click here.
- From the top navigation, click Contacts.
- Click an existing contact or create a new contact
- Enter an email address that the contact will use to log into the system.
- Scroll to the bottom of the form and click Save. Then select Allow Login and click Save.
- Click Set Password.
- Enter the password that the contact will use to log into the system, and click Save.
NOTE:
The application helps you create a strong password by indicating with the help of colors.
- Very Week Password
- Week Password
- Good Password
- Very Week Password